customer-shootout

Letters from customers who did their own shootouts using one of our Hot Stamper pressings.

Letter of the Week – “The White Hot stamper just pulled you into those songs, so you could feel every little dynamic shift and tonal change…”

More of the Music of Steely Dan

More of the Music of Cat Stevens

One of our good customers had this to say about some Hot Stampers he purchased recently. [The bolding has been added by us.]

Hey Tom,   

A friend and I just did a shootout of 16 copies of Aja, plus one of your White Stampers, which easily trounced them all (including some DJ 12″ singles from the album) [1], and in exactly those areas that you cover in some of the WTLF descriptions you have for that album. Just a great big, open and lovely-sounding record–what a thrill!. And thanks very much for those notes–they help clarify the critical listening process.

We also listened to 16 copies of Tea for the Tillerman. Among those (UK pink rims, German, Japanese, and many US labels) were two excellent early brown label A&M pressings, which I saved for the end of the shootout.

And we had the Analogue Productions 33 rpm pressing, which has been a big disappointment since I first heard it. [2] Those two original A&Ms both sound so much more natural, with more delicacy, extension, air, presence and energy than the AP version. My listening buddy said they sounded as if they were cut at 45 rpm; and neither of us really expected your White Hot UK pink-rim pressing could be a significant improvement over those.

But, as good as those are, it was also obvious that your WHS brought the music several steps closer. The A&M brown labels both added some thickness and over-emphasized the low range of his voice–which (until we heard your WHS) was a pleasant coloration.

But as you frequently mention, the biggest issue, once you’ve heard a great copy, is how much more energy and flow the music has. The WHS stamper just pulled you into those songs, so you could feel every little dynamic shift and tonal change that the musicians were bringing to the table. It allowed that music to breathe in a way I’ve never heard before. What a record!

The BIG thing your Hot Stampers do is present the music in a perfectly balanced way — no frequency range is emphasized, which also means none are compromised. I think this is why you can always turn up the volume on a Hot Stamper. If you’ve got a bad mastering or bad pressing, at some point, turning up the volume only make parts of the recording more unlistenable. Turning up a Hot stamper makes it a bit louder, sure. But it also brings you further into the studio, and closer to the music — and that’s we really want, right?

Ivan

Ivan,

Quite a shootout! I see you learned a lot. That’s what shootouts are for, to teach you what the good copies do well that the other copies do not do so well. As you well know, going deep into the sound the way you did is a thrill, one we get to enjoy on a regular basis. Maybe not every day — not every record is as good as Tea for the Tillerman – but multiple times a week. It’s what make the coming to work every day fun for those of us on the listening panels.

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The Beatles 10 Copy Shootout – “I was near a nervous breakdown.”

More of the Music of The Beatles

Reviews and Commentaries for The White Album

Our good customer Erik in Germany purchased one of our hottest Hot Stamper White Albums ($700) and decided to do his own shootout with the ten — count ’em, ten — copies he had on hand.  

He makes a point to mention that it’s worth the seven hundred bucks he paid (plus international shipping and customs, let’s not forget, so add another 20-25% on to that figure). Some skeptics may think he’s suffering from Cognitive Dissonance, but we say there’s nothing dissonant about the kind of sound Erik describes hearing in the testimonial he sent us, as follows.

[UPDATE: We should note that for about the last ten years we have preferred the right UK pressings of the album over our previous favorite, the right German pressing. A textbook case of live and learn.]

Hello my friends,

I want to say THANK YOU for the Beatles White Album Hot Stamper. I’m so amazed and lucky – I can’t describe it. You graded it correct (A+/A++/A++/A++ to A+++) and it is worth the price, the sound is exactly “sweet, breathy vocals; well-defined bass; stunning clarity; warmth and richness; immediacy; astonishing transparency and spaciousness; clear transients; loads of ambience and more.”

I’m at the source here in good old Germany concerning the German Apple pressings, collected 10 copies (also a UK first issue and one in a box). 4 were crap, half a dozen had the condition for a shootout. But not one single side reach a rating above A-, I was near a nervous breakdown. Now this problem is solved and I can simply enjoy the album in the future.

Kind regards

Erik

Erik, so glad to hear our copy of the White Album so easily vanquished all comers. We live for letters like yours!

We love it when our customers take the time and make the effort to do their own shootouts, especially when we win, which is what happens about 99% of the time.

It is not the least bit unusual for our customers to take another listen and become more aware of the superior sound of the Hot Stamper pressings the second time around.

When we do lose a shootout, we promptly refund the buyer’s money and wish him or her a nice day.

What do we do with the record, assuming the customer had no problem with its playing condition?

We put it right back up on the site to sell to the next customer who might want it. In only two or three cases that I can recall did it ever come back to us again. Two or three out of thousand and thousands of Hot Stampers sold. Not bad.

Best, TP


Further Reading

One Customer’s Ten LP Shootout for Abbey Road

More of the Music of The Beatles

Reviews and Commentaries for Abbey Road

One of our good customers had this to say about some Hot Stampers he purchased a while ago:

Hey Tom,   

I just played a couple of songs from the Abbey Road album $850.00 I just purchased and I am blown away by the sound. The texture and clarity of the bass drum in Come Together is much more pronounced than any of the copies of the 10 Abbey Road copies that I have, including the MoFi and [Japanese] Pro Use albums. The album is so much better in all areas.

It was well worth the money and I am grateful to have it as it is my favorite album.

I like forward to hearing all of the songs. Wishing you all the best.

Ed

Ed,

That’s great news. Looking back through some of the emails we’ve exchanged, I see that I told you we would send you the best sounding Beatles records you ever imagined, and by the looks of it, that has turned out to be the case.

Glad to hear you like our records as much as we do. We charged $850 for that copy because it sounded like at least $850 worth of great sound and music.

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Letter of the Week – “The Hot Stamper copy went WAY beyond what I expected in terms of the sonic shortcomings I could hear on the other pressings.”

More of the Music of Steely Dan

Reviews and Commentaries for Aja

One of our good customers had this to say about some Hot Stampers he purchased recently:

Hey Tom,   

I got the shipment today and it was meticulously packed. It all got here in perfect shape.

I could not resist doing a little side-by-side comparison of Aja tonight, as I have several copies. When I realized that different pressings sounded different (before I found your site) I began accumulating multiple copies, but I find it quite difficult to get loads of mint minus copies of anything. [It’s not as easy as it used to be, that’s for sure.]

Anyway, I was totally blown away. The Hot Stamper copy went WAY beyond what I expected in terms of the sonic shortcomings I could hear on the other pressings. Just… amazing… music.

The good news is my record collection should shrink by at least 75% in size as I sell off all the old multiple copies!

Adrian B.

Adrian,

You TOTALLY get it.

You do your own shootouts.

You recognize how much better our pressing sounds than the ones you own. (This is not a foregone conclusion. You could have told us that you liked one of your copies better, and we would have refunded your money. We can be right a lot, but we can’t be right all the time and we don’t claim to be.)

And you then got rid of the stuff that is not worth keeping because it’s not worth playing.

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We Get Letters – “I now know how the Beatles ACTUALLY sound, and cannot bear to listen to any substandard versions.”

One of our good customers had this to say about a Hot Stamper pressing he purchased recently:

I just received the Super Hot Stamper copy of the Beatles Oldies and would like to thank you for selecting a very nice copy that is in the surprisingly good condition. On the first listen, the outstanding tracks are “She Loves You” (super sweet, crystal clear vocals), “Day Tripper” (incredibly soft, yet energetic sound), “Eleanor Rigby” (powerful voice and strings), “I Feel Fine” (crisp, powerful drums), and “A Hard Day’s Night” (oooh, those vocals and those chiming guitars bursting out of the speakers!)

The only somewhat disappointing track is “Help”. Hard sounding, even harsh, with boosted highs and insufficient bass.

Alex followed up in more depth with this:

Just wanted to send you compliments on picking a very good pressing of the The Beatles “A Collection of Beatles Oldies” (Super Hot Stamper). I am a massive Beatles fan and have a number of various copies of their LPs in my collection. I received your hot stamper yesterday, and spent some time doing side-by-side shootouts comparing the tracks on your hot stamper to the same tracks on my other LPs.

I’ll just quickly comment on “Ticket To Ride” (one of my all time favourite Beatles songs): I compared the hot stamper pressing with my original UK pressing of the LP “Help.” After playing “Ticket To Ride” (last track on side one of “Help”, I said to myself “hey, no way this track could ever sound better than it already does. The sound is big as a house, loads of energy, the guitars are cutting, shimmering. and leaping out the right speaker, Lennon’s voice is searing, Ringo’s drums are rocking!”

Then I played the hot stamper version. Wow! What a stunning difference. It’s as if someone pulled cotton wool out of my ears. Such presence, such clarity, such musicality. The sweetness, the razor sharp imaging and precision in the soundstage. I mean, I’m speechless.

I then dutifully went on to play “Ticket To Ride”, comparing the hot stamper with my Japanese pressing of “Help”, my Capitol pressing, etc. Of course, all those other pressings fared much worse than my original UK pressing.

I am kind of in disbelief now. How’s such a stunning difference even possible, given that they’re pretty much coming from the same (or similar) master tape. My 1965 UK pressing [1] was obviously cut from the fresh master tape, and yet it sounds muddled and blaring compared to the 1966 [2] pressing of the hot stamper.

Another interesting thing to note is that, prior to hearing the hot stamper, I honestly thought that the UK version on the “Help” LP sounded fantastic.

This experience sounds and feels like witchcraft. It took me a while to follow Robert’s advice [Robert Brook the man behind The Broken Record] and get to listen to a hot stamper, but here we are.

Whatever it is, I know I’m now in trouble because I will have to start selling some guitars in my collection to be able to afford your Beatles super white hot stampers.

Alex

I wrote back asking about Help.

Alex,

Thanks for writing. Did you have a change of heart on the song Help from the first letter you sent? Or does that track still sound bad and it’s the others that now sound good from Help, the album?

Best, TP

Alex replied:

Actually, on subsequent listening I changed my mind. “Help” does sound good. I had to listen to it side-by-side with a few other pressings to realize how much better it sounds on your hot stamper. I think I mistook white heat energy on that track for hard sounding, even harsh. My ears needed recalibrating.

In all fairness, the entire LP sounds stunning. So much so that it now breaks my heart to play any other Beatles LP. I now know how the Beatles ACTUALLY sound, and cannot bear to listen to any substandard versions.

So, you spoiled it for me. I now have to chase after other hot stampers of the Beatles LPs. Just when I was planning to prepare the budget for a tonearm upgrade…

He then added:

I must admit I’m incapable of understanding how it is even possible that this hot stamper sounds so good? It’s as if the Beatles came to life in my listening room. Playing any other of their records that I have in my collection now sounds as if I’m hearing them through some thick glass pane. All muffled and distorted.

Whatever the reason for such sonic brilliance, I am now over the moon to be given this opportunity to rediscover my favourite band. What still puzzles me is people who continue insisting that your hot stampers are a hoax, snake oil, etc. Have those people got ears? The difference in sound is literally day and night. Only a deaf person would not be able to hear it.

And to think that if you did not have this passion for good sound and a business acumen to offer good products to us, we’d be still sitting in Dark Ages and listening to substandard vinyl. And we’d be deluding ourselves thinking that it’s as good as it can get.

Thank you for opening our ears, Tom!

Alex

Alex,

We love it when our customers take the time and make the effort to do their own shootouts, especially when we win, which is what happens about 99% of the time.

It is not the least bit unusual for our customers to take another listen and become aware of the more correct sound of our Hot Stamper pressings the second time through. We’re glad to know that was the case with the song “Help.”

As for those who insist our Hot Stampers are a hoax, we simply encourage them to find their own, using the methods we have pioneered.

I would be surprised if anyone who actually starts doing serious shootouts remains skeptical of the dramatic differences to be found among seemingly similar pressings.

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Letter of the Week – “I did a lot of research on which pressing to purchase and nobody ever mentioned the version that you sell!”

More of the Music of The Beatles

Reviews and Commentaries for Abbey Road

Hi Tom,

Tonight’s been really cool.

I got to hear Abbey Road in such a way that I had no idea existed. I put side one of the SHS I just got and my eyes popped out and my jaw dropped and I went ‘WTF’ was that.

Some of the extended bass rumbles on Come Together really made me smile and go ‘whoa.’

I know what my UK 1st pressing sounds like and I always thought that it was special in comparison to others l’d heard, like the MFSL and Japanese Pro Use.

So now I’m listening to yours somewhat in disbelief. The end of side one just about blew the windows out of the house! Then I put my UK copy on. By comparison, it just sounded flat! ….but on its own it sounds good.

What an amazing discovery. You are completely correct in your assessment of these ’69 UK pressings.

Thanks again,
Michel

P.S.

Over the last couple of years I did what I thought was a lot of research on which Abbey Road pressing to purchase for the best experience….and nobody ever mentioned the version that you sell!

Michel,

This letter warms our hearts. We’ve known that the original Abbey Road pressings are not the end-all and be-all that some audiophiles and record collectors think they are, and of course the same is true for the legendary Toshiba Pro-Use and MFSL discs. Been there, done that, left them in the dust a long time ago. Now you know why. You own the pressing that trounces them all.

The fact that no one recommends the pressings we sell as superior to those commonly touted by the so-called experts just tells us that the work we do is difficult and simply cannot be accomplished without a staff and a budget.

And that what we do is important. Essential even.

As we are the only operation dedicated to this kind of work with either the staff or the budget it takes to succeed, it is not surprising that no one has figured out the key to Abbey Road. It took us a very long time too. As you may have read elsewhere on the blog:

Skeptical thinking has been key to our success from the very start, and it can be key to your success too. To understand records, you need to think about them critically, not naively, in order to get very far in this devilishly difficult hobby we have chosen for ourselves.

Our first big shootout was 2007, and since then we have carried out at least two dozen more for the album, making a lot of Beatles’ fans happy in the process. We helped them spend their money on something that will give them lifelong pleasure.

As for the original sounding flat, you may have seen this too:

Shootouts are the only way to answer the most important question in all of audio:

Compared to what?

Without shootouts, how can you begin to know the specific characteristics of the sound of the pressings you own?

Now that you have done your own shootout, you know how flat your copy was all along — but, as you say, “on its own it sounds good.”

This is the kind of progress in audio we love to hear about.

Thanks for your letter,

Best, TP


Further Reading

Letter of the Week – “I wonder if you’ve ever had another customer who doesn’t own a turntable buy a white hot stamper from you?”

More of the Music of Fleetwood Mac

More of the Music of Led Zeppelin

Aaron has been trying to help his audiophile friends learn the differences between good records and Heavy Vinyl records. This first story concerns Chuck, who sold Aaron the VPI table you see pictured. Aaron writes:

Chuck’s a real record guy. I played him some hot stampers, alongside the same record in heavy vinyl format.

First up was Rumours – white hot up against the Hoffman 45 mastering. He wanted to hear “you make loving fun,” so we did.

The drums on the Hoffman are more prominent, and they grab you right away. Way out of balance to my taste.

He said, “Hoffman’s done a great job with the drums. But it comes at the expense of Christine’s voice. That’s okay, I never loved her as a singer anyway.”

Next I busted out my holy grail, and played him my Zep 2 WHS. Followed up by the Jimmy Page remastering. The latter is indeed a decent record, Tom, as you say. But the clarity on the drums is superior on the Ludwig. [Clarity is not the word I would have chosen, but that’s another story for another day.]

As Chuck put it, “I never thought of this as a vocal record.” Plant’s voice just has so much more emotion on the hot stamper than on the Page version. He said, “the Page version takes out some of the humanity.” I totally agreed with that. Chuck was amazed that you were able to find and sell me a RL copy with such clean vinyl. I took the record off the table and showed it to him – he was amazed to see how scuffed it looked. It’d grade VG at best visually, but man does it play clean.

So, record after record, Chuck could hear what the hot stampers were doing. And, no doubt, the VPI table is making the hot stampers sound better, and in comparison, the heavy vinyl sounds even duller.

That said, this turntable is so much more revealing than my Clearaudio was, that there is always something delightful to listen to on my heavy vinyl records. They don’t sound worse, they sound better than they used to. It’s just that the gap between them and the hot stampers is only continuing to grow wider.

So, my man Chuck, who sold me his VPI turntable, saw the light. But then he shielded his eyes from it. Even though Chuck’s got a stack of 25 benjamins in his hand right now, I don’t think any of that is headed your way, Tom.

Aaron followed up this letter with one about another friend, Bill, who is now, with Aaron’s help, building his first great stereo. Aaron brought along a killer copy of Clap Hands in order to judge the speakers they would be auditioning in various audio salons. When Ella finally sounded right, that was it.

Bill closed the deal on the spot, and we retired to his home to sip some Japanese whiskey and listen to some music. As we chatted, he asked me more about the copy of Rumours I had played for him at my house last week.

It had made him bury his face in his hands and declare, “money can’t buy that sound.”

When he reminded me of how moved he was by what he heard in my listening room, and feeling loosened up by the whiskey, I confessed to him that, in fact, money CAN buy that sound. Just, a whole lot of money. Sure enough, a WHS of Rumours was available on your site, and he bought it without hesitation.

No turntable, buying hot stampers.

I wonder if you’ve ever had another customer who doesn’t own a turntable buy a white hot stamper from you? It’s actually a really good move. I’m now firmly of the opinion that anybody shopping for a stereo should bring along a hot stamper. Pick a favorite album, and buy a hot stamper to bring with you as you listen to equipment. Even if you don’t own a turntable, a hot stamper is going to reveal the character of the equipment you demo, in a way that no streaming or demo CD can do. The price of a hot stamper is small in the context of helping you to avoid making a bad stereo purchase.

Aaron

Aaron,

I’m firmly of that opinion too: buy more Hot Stampers!

In order to judge equipment, you must have a record that is right, and one of our killer copies of Rumours is going to be right in ways that few other records are. We even advise you on what to listen for on practically every track on the album here.

I hope that when Bill finally gets a turntable that our Rumours sounds good on it. Judging equipment or turntable setup solely with female vocals — even vocals as good as Ella’s — is not something we recommend, a subject we discussed in some detail here.

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Letter of the Week – “I now have twelve copies in total… eleven of them are useless.”

Hot Stamper Pressings of Led Zeppelin’s Albums Available Now

Letters and Commentaries for Led Zeppelin III

We love it when our customers take the time and make the effort to do their own shootouts, especially when we win, which is what happens about 99% of the time.

Hey Tom,   

I’ve really been enjoying the LPs that I’ve gotten from you. Especially the Led Zep 3 most recently. Mindboggingly good. My first copy of that record I got Christmas 1970, I now have twelve copies in total… eleven of them are useless.

Think of all the money wasted on bad pressings, which 98% of them are! If not bad, then certainly mediocre.

I want to thank you for this invaluable service. I tell my friends about your service but so far it falls on deaf ears.

All the best,
Fred

If you want to convince them of the reality of Hot Stampers, play them that Zep III you bought. Ask them to bring over their best pressings and then blow that shit right out of the water. That ought to do it.

As I wrote to a customer not long ago, explaining doesn’t work. Only hearing works.

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Letter of the Week – “I love Blood On The Tracks, I have 6 copies of it and none of them come near yours”

More of the Music of Bob Dylan

Reviews and Commentaries for the Music of Bob Dylan

One of our good customers had this to say about some Hot Stampers he purchased recently:

Hey Tom, 

Received the LP a few days ago, and thank you. I love Blood On The Tracks. I have 6 copies of it and none of them come near yours. I can stop looking now. Thank you.

Arun,

We love it when our customers take the time and make the effort to do their own shootouts, especially when we win, which is what happens about 98-99% of the time.

It is not the least bit unusual for our customers to take another listen and thereby become convinced of the superior sound of the Hot Stamper pressing we sent them.

Seems our copy of Blood on the Tracks was clearly so much better there was no need to listen further.

When a customer says we lost the shootout he conducted, we promptly refund the buyer’s money and wish him or her a nice day.

What do we do with the record, assuming the customer had no problem with its playing condition?

We put it right back up on the site to sell to the next person who wants it. In only two or three cases that I can recall did it ever come back to us again. Two or three out of thousands and thousands of Hot Stampers sold. Not bad.


Further Reading

Letter of the Week – “What I experienced was how emotionally heavy and complex this music is.”

More of the Music of Jean Sibelius (1865-1957)

More Hot Stamper Pressings Featuring the Violin

Our good customer Aaron wrote to tell of us his experience playing some copies of Heifetz’s recording of the Sibelius Violin Concerto. He already had a plain Hot Stamper pressing, probably a Red Seal reissue.

He started off his first email to me by saying this:

The striking difference between the white hot and the hot stamper is in how much the emotional character of the music comes through. Even though the instruments sound more immediate and organic on the white hot, the overall tone is darker and more anguished. The difference isn’t so much in the technical details, like the size of the soundstage, but rather, in the realism of the instruments, and the aggregate effect of that on the emotional impact of the music.

I replied:

Reading between the lines a bit, the Shaded Dog seems to be tonally a bit darker, but I hope that it should sound more tonally correct, as most of the time the later pressings are thinner and less real sounding. I think that’s what you are saying, but I wanted to make sure.

Tom,

In terms of the tone, what I can tell you is that the cello was absolutely chilling and sounded lifelike to me. The violin is rich without being shrill.

What I experienced was how emotionally heavy and complex this music is. Sure, there’s moments of dizzying ecstacy in it, but so much is aching and sad. I don’t want anybody to think I’m saying the white hot is muffled. It’s wonderfully transparent and realistic, and that shows off the melancholy in the music, creating a darker mood / color palette, even though I didn’t experience a darker tone.

Nicely put.

After Aaron had spent another week with the work, he had arrived at a much deeper understanding of the music and the sound:

I’ve now spent a lot of time with the Heifetz Sibelius WHS, the regular hot stamper, and a couple other copies I was able to find at my local shops over the years for $5-$12 each.

You know that before I commit to keeping a white hot stamper, I like to make full use of your 30-day money-back guarantee. By the time I’m splurging for a WHS, it’s usually an album I’ve already got several copies of. Sometimes, one spin is all it takes for me to be able to tell the WHS is delivering the goods. Rumours and Thriller were like this.

Other times, I’ve got to really listen, and carefully do my own shootout to be sure I want to keep it.

This time’s no different. I’m keeping the white hot of the Sibelius, and I’ll be returning the regular hot stamper. It was a more tricky shootout than some others. I can cut to the chase like this – for $5 you can hear Heifetz’s wonderful recording of the Sibelius Violin Concerto. For $495 more, you can hear a violin sound like a violin.

It’s crazy what my stereo can do now with violin and vocals, two particularly egregious weak spots before I got the Tri-Planar. I’m going a little nuts here. Some records I had cast off as having groove wear actually sound perfectly lovely. I guess female vocals was particularly challenging for my old tonearm to track. I took your blog’s advice and purchased some Beethoven string quarets (Julliard and Quartetto Italiano) that are just magnificent. I’ve no doubt proper hot stampers would beat them, but you gotta start somewhere.

Thanks Tom.

Aaron,

Experiencing the illusion of a “realistic” violin floating dead center between your speakers is indeed something that only the highest quality equipment can pull off, and we are glad your Triplanar arm is helping to deliver that magical sound to you.

I struggled with Shaded Dog pressings of Heifetz’s recordings for years back in the 90s. I couldn’t clean them right until the Walker fluids and better machines came along, and I couldn’t play them right until my turntable, arm, cartridge, setup, vibration control and who knows what else had gone through a great many changes.

Now it is obvious to me just how good these recordings can be. I had this to say about a favorite violin concerto not long ago:

This is truly The Perfect Turntable setup disc. When your VTA, azimuth, tracking weight and anti-skate are correct, this is the record that will make it clear to you that your efforts have paid off.

What to listen for you ask? With the proper adjustment the harmonics of the strings will sound extended and correct, neither hyped up nor dull; the wood body of the instrument will be more audibly “woody”; the fingering at the neck will be noticeable but will not call attention to itself in an unnatural way. In other words, as you adjust your setup, the violin will sound more and more right.

And you can’t really know how right it can sound until you go through hours of experimentation with all the forces that affect the way the needle rides the groove. Without precise VTA adjustment there is almost no way this record will do everything it’s capable of doing. There will be hardness, smear, sourness, thinness — something will be off somewhere. With total control over your arm and cartridge setup, these problems will all but vanish. (Depending on the quality of the equipment of course.)

We harp on all aspects of reproduction for a reason. When you have done the work, records like this are nothing less than GLORIOUS.

More recently I wrote about the completely unnatural violin tone found on the Heavy Vinyl reissues of Scheherazade. Both suffered greatly from their mastering engineers’ predilection for overly-smooth, overly-rich sound, a sound that apparently not many audiophiles found as bothersome as I did.

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