Letter of the Week – “I love Blood On The Tracks, I have 6 copies of it and none of them come near yours”

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One of our good customers had this to say about some Hot Stampers he purchased recently:

Hey Tom, 

Received the LP a few days ago, and thank you. I love Blood On The Tracks. I have 6 copies of it and none of them come near yours. I can stop looking now. Thank you.

Arun,

We love it when our customers take the time and make the effort to do their own shootouts, especially when we win, which is what happens about 98-99% of the time.

It is not the least bit unusual for our customers to take another listen and thereby become convinced of the superior sound of the Hot Stamper pressing we sent them.

Seems our copy of Blood on the Tracks was clearly so much better there was no need to listen further.

When a customer says we lost the shootout he conducted, we promptly refund the buyer’s money and wish him or her a nice day.

What do we do with the record, assuming the customer had no problem with its playing condition?

We put it right back up on the site to sell to the next person who wants it. In only two or three cases that I can recall did it ever come back to us again. Two or three out of thousands and thousands of Hot Stampers sold. Not bad.


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