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This letter came to us when we first started selling Hot Stamper pressings on our website way back in 2004-2005. Since that time we have received many other letters like it. Apparently, charging a lot of money for used records upsets people. Who knew?
Don, who wrote us the following letter, applauds us for being able to convince our customers to pay forty times the going rate for some of the records we sell — and like it!
The subject line of Don’s letter is Music.
What a great example of free market capitalism at it’s [sic] finest. Your web site is truly a unique example of marketing. You’ve taken a medium that [sic] completely relative and you can convince someone to pay upwards of 40X the going rate because….well, you said so. That doesn’t mean that the record will sound the same to them or that their experience of music is the same as yours as a reviewer. I guess if someone decides to spend $600 on a record they damn well better find a reason why it’s worth it even if they’re not completely convinced. (I took the time to read some of the other comments on your site.)
Don’t understand why someone would be upset about that or how they could argue that the records aren’t worth the price. They’re worth whatever someone is willing to pay for them as I see it. Maybe because they didn’t think of it first or they have some misplaced sense of ethics….who knows. I know it’s not worth it to me and thankfully there are plenty of other resources available for buying music. Another great example of capitalism…..
Sincerely,
Don L.
Don, honestly, I’m positively blushing at the thought that my “say so” is what gets people to pay the ridiculously high prices we charge for what appear to be fairly common rock records, the kind that might be worth roughly, oh, I don’t know, 1/40th of what we are asking? (Truth be told, probably even less.)
Ah, but here’s the kicker: there’s actually a scientific explanation for it!
It’s called cognitive dissonance, and it works like this. Let’s say someone decides to spend $600 on a record — sound familiar? — yet for some reason they’re not completely convinced it’s worth it — ring any bells? — so they find a way to justify the purchase to themselves by rationalizing one of two things: their actions or their perceptions.
In this case, although the actual record may not sound all that good when they get it home, because it costs so much they must find a way to make it somehow seem better than it really is. Failing to do so, this person, demonstrably $600 poorer, would have to conclude that he, like an idiot, has just let himself get ripped off, in this case by us.
Twisted Logic
The logic at work here is pretty straightforward. The buyer says to himself: I am not an idiot. Only an idiot would pay $600 for a record that doesn’t sound amazingly good, especially one that can easily be had for one-fortieth the amount of money I have paid, therefore the record must sound better than my ears tell me it does.
Which — let’s be honest here — may in fact be happening. I don’t know what these records sound like in my customer’s homes. How could I? They live all over the world. I have certainly taken some of my best sounding pressings with me while visiting customers, and they sure sounded good on their systems. But I can’t vouch for systems I have never heard and people I have never met. That would be silly.
You Are Correct Sir
You are certainly correct in pointing out that musical values are relative. The famous Latin proverb “De gustibus non est disputandum,” roughly translated “There’s no accounting for taste,” is one with which I am very familiar. (When somebody pays $600 for The Hunter on vinyl, you don’t have to tell me there’s no accounting for taste.)
As a skeptic I require evidence for what I believe in order to believe it. Although it’s certainly possible that our customers are willing to pay our admittedly high prices on nothing more than our say so, I see no evidence that this is in fact the case. All things being equal I think they must really like our records. They tell us so all the time, and they keep buying them week after week, so if they really are just fooling themselves, they apparently can’t stop doing it.
Occam’s Razor
The scientist’s and skeptic’s best friend, Occam’s razor, comes into play here. It holds that “the explanation of any phenomenon should make as few assumptions as possible.” It’s often paraphrased as “All other things being equal, the simplest solution is the best.” In other words, when multiple competing theories are equal in other respects, the principle recommends selecting the theory that introduces the fewest assumptions…”
Why assume people who buy expensive records are crazy? Why assume that the records they buy aren’t every bit as good as advertised, if not better? Why assume that the “other resources available for buying music” are even remotely as good, absent any evidence?
People assumed that the CD was going to be a cheap and easy resource for their music, and look where that got them.
Assumptions? Us?
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