Letter of the Week – “Why don’t you talk about other cartridges on your blog?”

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Hi Tom:

With my 17dx out of commission, [a friend] loaned me his [redacted], a cartridge that retails for a little more than the Dynavector. It only served to show me how truly special the 17dx is. The [redacted] is giving me some very nice sound, but there’s a sense of exaggerated detail, a lack of bass drive, a flatter soundfield, and for whatever reason, overall the music is simply less engaging. This mimics [my friend’s] experience with the [redacted] vs Dynavector comparison. He’d use different words, but we both agree that the Dyna is the considerably more satisfying cartridge.

Why is this? Why’s it so hard to make a great-sounding cartridge? And, how does price not serve as a reliable guide to sound performance? I’ve now had a chance to hear several high-priced and well-regarded cartridges: Clearaudio, Sound-Smith, Ortofon, etc. Since I’ve made further improvements to my system since I had any of those other cartridges installed, it was easy for me to believe that I had gotten things to where the cartridge would be less important in the overall sound I was getting. Instead, I think all I’ve done is to create a system that lets me hear very directly what the cartridge is saying.

My question for you is this: Why don’t you talk about other cartridges more often on your blog? Yes, you talk about the 17dx a lot, but I see only a passing mention to other carts. Over the years, what other cartridges have you tried? What impressions did you have of them? I mean, if you want to keep readers on the straight and narrow, then warning them against certain popular cartridges seems like it’d be an even more valuable service than warning them away from bad heavy vinyl pressings. Without the right cart, other changes to your system, and other choices of records to play, almost don’t matter. I guess there’s two ways to put this message to your readers: DO buy a 17dx. (You’ve said that plenty of times.) But also: DON’T bother with those other cartridges. (I think you should say that too!)

ab_ba

ab_ba,

The simplest answer to these questions is that I have very little experience with other cartridges.

Until maybe twenty years ago, I was not in a position to borrow expensive carts and try them out. I had a more forgiving Dynavector, then went to the 17d3 and that was that. It had the sound I was looking for.

Most equipment of any kind is nothing special. It’s mediocre by definition, since it is most likely average. Why would it not be average? Because the owners of said equipment spent so many years trying to find the best? As far as I know, that never happens.

As you say, money buys very little in audio, with the exception of big speakers, but then big speakers are mostly not very good because they often require lots of power, and high power amps never sound good to me.

If you want good sound, you will have to do a lot of work and spend a lot of money to find it.

Or you can buy what I own and save yourself all that time and trouble! As long as you are willing to live with some compromises, it’s hard to imagine you could find something better unless you devoted a huge amount of time and money to the search, and had the listening skills to choose wisely.

These are skills that audiophiles rarely have. They are much harder to come by than good equipment. I talk at length about how wrong I was about so many things for so long during my formative years for the simple reason that recognizing errors is how you learn to make fewer of them.

Who can say they know what they are talking about in audio and get anyone to believe them?

It is a hard road and few want to travel it.

Best, TP

Tom, this got me thinking.

I think of a mountain range. From one peak, you see others, and wonder, “gee maybe the view is even more magnificent from that peak!” But, for most of the peaks, it’s about the same, certainly no better, and could be a lot worse. Maybe just behind that other hill that looks so enticing from here there’s a parking lot! And also, climbing each peak takes time and energy, and for most of the journey between the peaks, you are down in a valley. And, is the view really actually better over there? Just because it is higher, doesn’t mean it will be more rewarding. Just because it is dazzling at first, maybe you grow sick of it after a while.

You have created a system that sounds demonstrably fantastic. And, it is a system that is not too finicky – other people can copy it and get amazing sound, even without any tweaking and fine-tuning. Are there other great-sounding systems? For sure. But, who, or what, on earth could be my guide to finding those other peaks? Certainly not the magazines. Certainly not other audiophiles. Certainly not the guys at my local hi-fi store. Certainly not the price tag.

As I’ve spent more time with the [cartridge] my friend loaned me, its sonic character is becoming more evident. It is quite lovely on jazz. I threw on a $5 copy of Art Pepper’s Straight Life (Galaxy label, fwiw) and it sounded just fantastic. Sparkly highs, and the lack of bass that cartridge has was not noticably absent. I wondered, “has it settled in a little? Are my ears getting used to it?” I put on a few different records and said, “nope. It’s just got a sound signature that’s favorable to Art Pepper.” So there’s a perfect example of a mountain peak I would not want to build my house on. Does the Dyna have no character? Probably not, but different records sound different, and different genres all reproduce well on it, and no part of the spectrum calls attention to itself. If there is a signature to it, it’s one I can live with.

Last question – why is it that audiophiles are so uncomfortable with the idea that they might be wrong? I mean, you can’t improve if you think you are already right. I think most of them are loners with disposable income, and most people who make some money in life get it by being supremely confident, perhaps overconfident. You look at guys like [redacted] and me, scientists where humility and knowledge of our own ignorance is in the very fiber of practicing our professions well, and even if we don’t have the disposable income of some audiophiles and some of your customers, we value quality, we value expertise, and we are happy to spend our available funds on things of enduring value.

Ab_ba

Ab_ba,

I was no different back when I started. For about my first ten years in high-end audio, roughly 1975-85, I bought the most expensive equipment that I could afford, as long as it was well-liked by those whose ears I trusted and sounded good to me.

Is the audiophile of today doing something different?

What would you be doing if you hadn’t stumbled on a guy who told you about some stuff that sounds great and doesn’t cost much?

And how did this guy come to find out about all this stuff? He had a friend who turned him on to Dynavector cartridges (but not the good one as it turns out!) and had learned that there were cheap receivers with excellent sound which he could offer to bring by for an audition.

He — me, I — was exceptionally motivated. The better my system could play records, the happier and more loyal my customers became. Also the more money I made.

In 2012 at the age of 58 I met my future wife. I had barely $100k in the stock market, and I told her we will never have enough money for me to retire, so I hope you don’t mind that I plan to work until I drop dead in order to be able to leave you anything to live on after I am gone.

Four years later in 2016 — 12 years after our first Hot Stamper listing, after hundreds and hundreds of hours of tweaking and testing — we had the cleaning system, the playback system and the staff to make Hot Stampers a viable proposition.

We moved into our custom-built playback studio in 2020 and the sound got even better. (There is no substitute for a big room with a tall ceiling and speakers pulled well out from the wall.)

The business will survive as long as we have the staff to clean and critically evaluate the pressings we find that audiophiles are willing to buy at the prices we charge. I write this from Georgia with the knowledge that the people doing this work know exactly what they are doing and can do it better than I could even if I wanted to keep doing it.

At 70 my hearing ain’t what it used to be. I talk about my high frequency hearing loss here, and it is quite a bit worse now than it was back when we made our shootout video.

Best, TP

End of Part One

Yes, this colloquy is only half over!

Part two of this letter can be found here.


Further Reading

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2 comments

  1. I think it’s worth mentioning here that when it comes to cartridges, not only are we rarely in a position to demo a cartridge that we don’t necessarily have to keep, but even if could remove a cartridge we’ve tried and return it, the installation process can be a significant deterrent to doing that.

    Plus, as ab_ba points out, that cartridge is likely to like some of our records. So what do we do? We just end up playing those records more often and buying more records like them so we have more records that our catridge likes. IOW, we adapt to the circumstances.

    When one day we put on a record that we used to love and discover we don’t love it so much, and we realize it’s the cartridge that doesn’t love it, some of us will do what I did and buy a Dynavector 17dx from Better Records because we can then rest assured that anything that’s on that record that’s lovable, or not so lovable, the 17dx is going to show it to us either way.

    1. Dear Sir (if I may assume your gender),

      Well said. The reason we have an entire section devoted to test records is so that audiophiles can find out what the strengths and weaknesses of their equipment might be. Whether the relatively few audiophiles who choose to test themselves with these recordings will go on to fix the problems they find is something we can only speculate about.

      Most of the audiophiles whose systems I critiqued didn’t seem to appreciate what I had to say and none as I recall acted on my ideas for improvement.

      I am glad you like what your 17dx does for your system. Its output is ruler flat, and that is its biggest benefit for those of us who want to hear our records sounding they way they actually do sound, “lovable” or “unlovable,” as the case may be.

      It has been my experience that many audiophiles are not in favor of removing mostly-euphonic colorations from their systems. This is especially true when it results in the imperfections and shortcomings they have failed to address, or even acknowledge, are exposed and become irritating.

      The modern Heavy Vinyl pressing tends to be overly smooth. This, judging from the sales and overall customer satisfaction of such records, must be helping to solve some of the problems in the systems of those who have found these pressings and their artificially adjusted tonal balance to their liking.

      Accurate playback is not the be-all and end-all for everyone in our hobby. Some people just want to play a record for enjoyment, and if the colorations or limitations of their system helps them to do that, I say more power to them.

      It’s not what you want and it’s not what I want, but clearly the audiophile community has outvoted us and proceeded down that road.

      For those who want to make progress in the quality of our playback and the specific pressings of the recordings we choose play, you and I both know that road leads to a dead end.

      The 17dx is not for everybody, and neither are our Hot Stampers. I’m fine with all of it.

      One note of clarification.

      It’s extremely important that every record-loving audiophile learn the skills required to mount and tune a cartridge in his own system. No one can sweat the details the way you can, and should.

      Due to the fact that we wear out so many cartridges in the course of every year from playing thousand of records, we are able to allow returns of the 17dx for those buyers who do not like the sound or feel the improvement is not worth the cost. (I don’t remember one ever being returned, but one might have been returned years ago and I’ve simply forgotten about it.)

      So if any customer wants to try one, please contact us and we will be glad to discuss the details with you.

      Thanks for your letter,

      TP

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