One of our good customers had this to say about some Hot Stampers he purchased recently. (Bolding added by us.)
I’ve got to admit that I was skeptical when I purchased your Hot Stamper Dire Straits album. I told my brother I just paid $400 CAD (shipping and duties included) for a used record. Of course he thought I was nuts! I have an original Mercury copy that I bought in 1978 plus an audiophile copy mastered by Bernie Grundman from the original analogue tapes and plated and pressed at Pallas, Germany.
I finally got the chance to do the shootout between all copies. The original totally sounded like shit. It was bright sounding, noisy and lacked bottom end and dynamics. The Grundman mastered copy was much quieter, it was much smoother and more dynamic but it didn’t sound great. When I put on the Hot Stamper, within a few notes I knew it was far superior. It was far more dynamic as if I turned up the volume. It was also quiet and far more transparent but had that great bottom end.
My brother came to visit me a few days ago and I did the shootout between all the copies again. The differences between all the copies was even far more obvious the second time I did the shootout. I can tell you that my brother doesn’t think I’m nuts any more. I hope I can purchase more albums from you in the future.
We love it when our customers take the time and make the effort to do their own shootouts, especially when we win, which is what happens about 99% of the time.
It is not the least bit unusual for our customers to take another listen and become more aware of the superior sound of the Hot Stamper pressings the second time around.
When we do lose a shootout, we promptly refund the buyer’s money and wish him or her a nice day.
What do we do with the record, assuming the customer had no problem with its playing condition?
We put it right back up on the site to sell to the next customer who orders it. In only two or three cases that I can recall did it ever come back to us again. Two or three out of thousand and thousands of Hot Stampers sold. Not bad.