Letter of the Week – “Explaining doesn’t work. Only hearing works.”

More Dire Straits

Reviews and Commentaries for Dire Straits’ Debut

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Hot Stampers of the First Album Available Now

One of our erstwhile customers asked me a question not long ago:

  Hey Tom, 

Some audiophile guy professes to me that he prefers his Japan and German pressings of Dire Straits’ 1st LP over the UK press. How can I tell him in a kind way that he is wrong?

You can’t, in a kind way or any other way. You have to play the two pressings for him, on his stereo or yours, and that’s simply not possible unless he lives near you, which is rarely the case, audiophiles being few and far between. 

Explaining doesn’t work. Only hearing works.

All forums — whatever their benefits — cannot overcome this problem.

Next time someone posts an opinion about a record, ask yourself “What does his system sound like?”

If you don’t know the answer, why would you put any stock in his opinion? For all you know his system sucks and his critical listening skills are non-existent. He might have a pair of JBL 100s in the basement and a Dual turntable for all you know (or the modern equivalent of same). He may hate the records whose sound you love and love the records whose sound you hate.

I Look Forward to Being Proven Wrong

Along those lines, I had a new customer tell me that this record was one of the better Heavy Vinyl reissues he had heard recently. Rather than just paint every Heavy Vinyl pressing with the broad brush of disgust I normally reach for when doing reviews for these new pressings, I though maybe I should give this one a listen.

It might change my mind. It might help me see the light. Maybe I could even learn a thing or two instead of being so relentlessly negative about modern reissues. They can’t all be as bad as you say, can they?

So I took his advice and ordered one up right then and there.

For thirty bucks, I learned a lesson worth a great deal more than the money I sunk into such a worthless piece of vinyl on the say-so of someone whose stereo I had never heard, which is this: never believe a word you read about audio or records, no matter who says it, or where you read it, except under the following circumstances.

What circumstances, exactly?

To my mind there is only one circumstance when it makes sense to believe what somebody — anybody — tells you about the sound of a record: If that advice comes with a 100% money back guarantee of the purchase price if you are not happy with the sound of it.

It can’t get any more simple than that, now can it?

Do any of these guys ever put their money where their mouths are? Not a one of them ever has to the best of my knowledge, and why would they? Plenty of downside, but no trace of upside. To quote Don Felder, Don Henley, Glenn Frey and J.D. Souther from Victim of Love, “I could be wrong, but I’m not.”

Of course we do things very differently here at Better Records. Yes, we have strong opinions. Lots of them.

But we back those opinions up with a full money back guarantee. The upside for us is huge — a satisfied customer, our favorite kind — and the downside is practically nil — whatever record someone returns just goes back up on the site, sells to someone else and we never see it again. Voila, another satisfied customer!

I don’t know how Chad Kassem would react to you trying to return his Tea for the Tillerman, but I doubt he would take too kindly to the idea.

And speaking of not being wrong, we actually go out of way to point out when we are. Better to be a scout rather than a warrior.

There are way too many warriors on audiophile forums as it is.


FURTHER READING

New to the Blog? Start Here

Important Lessons We Learned from Record Experiments 

The Importance of Critical Thinking Skills in Audio

Record Collecting for Audiophiles – A Guide to the Fundamentals

More on Forums and Comments Sections, etc.

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